Kylie Kneale
Chief of Staff & Portfolio Director - Growth & Marketing
Kylie Kneale
With over 20 years of experience across tech, financial services, health, fashion, and professional services, I bring a mix of strategic clarity, operational rigour, and human-centred leadership to every brief. I work closely with executive teams navigating transformation, scale, and reinvention — helping them attract and activate leaders who connect brand, digital, data, and revenue with purpose and impact.
I specialise in supporting customer and growth leaders who deliver measurable results — whether through go-to-market innovation, experience transformation, or data-driven decision-making. Throughout my career, I’ve worked at the intersection of marketing, CX, and commercial leadership, and understand the capabilities needed to thrive in today’s evolving customer landscape.
In an AI-enabled and insight-rich world, I also guide clients and candidates in embedding AI into their marketing, customer, and growth workflows - demystifying the tools and behaviours needed to lead confidently through digital change.
What I Focus On:
• Executive search & succession for customer and growth leadership
• C-suite capability frameworks & future-fit team design
• Brand-to-revenue alignment & strategic storytelling
• AI integration across marketing, CX & commercial workflows
• Portfolio oversight across Marketing, Sales, Digital, Product & CX
“The best customer leaders blend commercial acumen with creative depth — and know how to build trust while delivering results.”
– Kylie Kneale
